FAQ
General
No, we don't have minimum quantities!
Yes, we charge $25 for artwork the first. Reoccurring orders won't associated with the fee.
Yes, you can email us at support@pacificpointapparel.com to request a free sample of our work.
You can either call us or send us an email Support@pacificpointapparel.com
We are able to get back within few hours.
Yes, you can pick different types of garments. Most of the time there won't be an extra charge but email us beforehand to confirm.
Artwork / Files
After the order has been placed, you will receive digital renderings approval before stitching or printing begins on your order.
A sample is made for each order for internal approval before we produce the whole order. We have a high-quality standard that every garment must meet before we ship it out.
Send us an email of your artwork with your work order.
PNG, JPG, EMB, or DST.
Production
Yes, PPA is a PSST partner of SanMar and S&S.
1-2 digital proofs or sew-outs and 3-5 business days for production. Delivery details will be provided in your confirmation email.
Yes, we do offer rush orders. We offer
- 1 business day - $300 or 50% off the overall order amount whichever amount is greater.
- 2-day Business Days - $150 or 30% off the overall order amount whichever amount is greater.
Shipping
We use all major carriers. You'll need to provide your shipping account number and your choice of carrier.
Yes, we offer drop shipping or blind shipping. We always use our client's shipping information on the labels.
Yes, we ship overseas. You would need to provide commercial invoice or our team can help with that along with the shipping process.
Have More questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.